WizeHVAC answers, qualifies, and books HVAC service calls in seconds — on your website, in text messages, and after hours — then hands your dispatcher a ready-to-go ticket instead of a missed-call notification.
The first heat wave or cold snap can double or triple inbound call volume overnight.
A caller with a no-cool house on a 95° afternoon has other options one search away.
A gas smell and a noisy blower can't get the same generic response.
A wall of chat text doesn't help a scheduler make a decision fast.
A tripped breaker or dead thermostat battery doesn't need a technician on-site.
A directional pattern most HVAC contractors recognize: cooling-season peaks in summer, a smaller heating bump in late fall — the two windows where an always-on assistant matters most.
One brain behind your website widget, SMS line, and Google Business Profile messages — all producing the same structured ticket.
The console you tried above mirrors the same status track your team already works from.
Aria opens the conversation on your site, in SMS, or on your Google Business Profile, and asks what's going on.
Separates emergencies (no heat, no cool, gas odor) from routine work, and captures system type, address, and access notes.
Asks a couple of diagnostic questions and walks the caller through 2–3 safe checks — thermostat settings, breaker, filter — for issues that don't need a technician.
If the issue isn't resolved, reads your live availability and offers windows in the chat — no redirect to a separate booking page.
A structured ticket lands in your dispatch board or CRM, with priority flagged for anything urgent.
Sends appointment reminders, membership renewal nudges, and review requests after the job is complete.
Every feature below maps to a real conversation your front desk has today — just automated and always on.
Flags no-heat, no-cool, and safety-related calls (like a gas odor) as priority and routes them ahead of routine requests.
Asks a couple of diagnostic questions and recommends safe fixes for common issues — thermostat, breaker, filter — resolving simple problems without a truck roll.
Books directly against your real technician availability, so nobody gets a slot that's already spoken for.
Absorbs the summer and winter call spikes without hold music, extra seats, or overtime.
Explains maintenance plan pricing, checks renewal dates, and books seasonal tune-ups automatically.
The same assistant answers your website chat, SMS, and Google Business messages with a consistent, on-brand voice.
Every conversation produces a clean ticket — issue, urgency, contact, address, preferred window — ready for dispatch.
Pre-qualifies replacement and install leads by property type, system age, and budget range before a sales call is booked.
Serves English- and Spanish-speaking customers in the same widget, without a separate setup.
Escalates instantly to a live team member — with a full conversation summary — whenever a caller asks for one, or the AI can't confidently help.
WizeHVAC doesn't ask your team to work in a new tool. Every ticket, booking, and priority flag can hand off into the field-service platform your dispatchers use today.
Push qualified tickets straight into ServiceTitan's dispatch board and customer records.
Enterprise FSMSync new leads and job details into Simpro's estimating and job workflow.
Trade & Field OpsCreate booked jobs directly on your live Housecall Pro schedule.
Home ServicesTurn chat and SMS conversations into Jobber requests automatically.
Small Team FSMSend tickets straight into FieldEdge's dispatch queue with urgency pre-flagged.
HVAC · Plumbing · ElectricalLog every conversation as a job inside Workiz, ready for dispatch.
Scheduling & CommsKeep Commusoft's calendar and customer records up to date in real time.
UK & Global FSMSync bookings, notes, and priority flags into FieldPulse.
Mobile-First FSMAdd new jobs to your Kickserv calendar the moment they're booked.
Scheduling & InvoicingPush new jobs and quotes into Fergus as soon as a caller confirms.
Trade Job ManagementDon't see your platform? WizeHVAC also connects through open APIs and Zapier-style webhooks. Platform names and marks belong to their respective owners.
This page shows one build of TechWize AI, tuned for HVAC. The full platform also covers plumbing, electrical, roofing, and other field-service trades — plus voice, analytics, and CRM integrations.