24/7 AI Voice & Chat Agent that captures every call, books more jobs, and keeps your customers happy.
AI Operations Assistant is trained on how heating and cooling calls actually go, from the terminology to the triage decisions your dispatchers make every day.
One brain behind your website widget, SMS line, and WhatsApp, all producing the same structured ticket.
The console you tried above mirrors the same status track your team already works from. Tap a stage to see how it plays out.
Ava opens the conversation on your site, in SMS, or on WhatsApp, and asks what's going on.
Separates emergencies (no heat, no cool, gas odor) from routine work, and captures system type, address, and access notes.
Asks a couple of diagnostic questions and walks the caller through 2-3 safe checks: thermostat settings, breaker, filter, for issues that don't need a technician.
If the issue isn't resolved, reads your live availability and offers windows in the chat, no redirect to a separate booking page.
A structured ticket lands in your dispatch board or CRM, with priority flagged for anything urgent.
Sends appointment reminders, membership renewal nudges, and review requests after the job is complete.
Every capability below maps to a real conversation your operations team has today, just automated and always on.
Answers calls 24/7 and captures key details.
Diagnoses issues and suggests quick fixes.
Checks availability and manages appointments.
Manages service requests and technician updates.
Identifies upsell and cross-sell opportunities.
Engages across SMS, WhatsApp, website chat, and more.
Smoothly hands off complex cases to your team.
Collects feedback and drives service improvement.
Updates CRM and keeps customer data accurate.
Combine AI automation with your human team to increase capacity and customer satisfaction.
Always-on AI coverage for customer calls.
Convert more customer conversations into scheduled work.
Instant responses for faster customer service.
Deliver a consistent support experience 24/7.
AI Operations Assistant doesn't ask your team to work in a new tool. Every ticket, booking, and priority flag can hand off into the platforms your office already relies on.
Don't see your platform? AI Operations Assistant also connects through open APIs and Zapier-style webhooks. Logos and trademarks belong to their respective owners and are shown to indicate compatibility only.
Talk to the actual AI Operations Assistant in real time, no scripted video. Tell us a bit about your business and we'll set up a live walkthrough tuned to your HVAC or service operation.